Privacy Policy

Last updated: 11/15/2024

Introduction

Southwest Solar ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, request a consultation, or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, address, and contact information
  • Energy usage history and utility information
  • Property details and roof specifications
  • Financial information for service payment or financing
  • Communication preferences
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Design and customize solar solutions for your property
  • Process your orders and installation requests
  • Communicate with you about our services
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze and improve our services
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers and contractors involved in your installation
  • Financial partners for processing payments or financing
  • Utility companies for rebate processing and grid connection
  • Government agencies for permit applications and incentive programs

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and improve user experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request restrictions on data processing

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used, the right to delete personal information, and the right to opt-out of the sale of personal information.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our practices, please contact us at:

Southwest Solar
9752 Eton Ave
Chatsworth, CA 91311
Phone: (855) 808-8887
Email: info@sw.solar

Have Questions?

For more information about our privacy practices or to exercise your rights, please don't hesitate to reach out to our privacy team.

Contact Us